EveryLegend products are made to order, so we do not normally accept returns, exchanges, or cancellations once an order has been placed and sent into production.
When we can help
If your item arrives damaged, defective, materially different from what you ordered, or incorrect, contact us within 7 days of delivery at louisahan1989@gmail.com.
Please include your order number, a short description of the issue, and clear photos of the item and packaging. We usually review return, replacement, and refund requests within 1-2 business days after receiving the required information.
Replacements and refunds
When the issue is approved, we may offer a replacement, refund, or another appropriate resolution depending on the situation. If a return shipment is required, we will provide the return instructions before you send anything back.
Size exchanges and buyer preference returns
Because each product is made specifically for your order, we do not normally accept returns or exchanges for size selection, color preference, buyer remorse, or an address entered incorrectly at checkout. Please review product details, size charts, and shipping information before ordering.
Cancellations
If you need to request a cancellation, contact us as soon as possible. We can only cancel an order if it has not already been sent into production.
Contact
For help with returns, refunds, or order issues, email louisahan1989@gmail.com.